Frequently Asked Questions

General

Is your furniture really made in Amish Country?

Yup. We're right here in Amish Country, OH. We are proud of our roots and the place we come from, as well as the quality Amish-crafted products that come from our area of the world.

Where can I find your furniture in stores?

We do have relationships with many outdoor furniture dealers across the United States. We'd love to connect you with someone close to you. Email "hello@amishcountry.com" for more info.

Do I need a power drill to assemble?

If you have a drill with a hex bit, that could make assembly easier, but we provide everything you need in the box including a hex key and open-face wrench. The only tool you might need is a phillips head screwdriver.

Orders

How do I check on my order status?

If you've already placed an order, you should've been given the option to create an account. Here you can access all your past orders and their current status. Feel free to email: hello@amishcountry.com for more information and details.

What's your return policy?

We have a 30-day money back guarantee as long as each item is in the exact condition it arrived in. For refunds or questions, email hello@amishcountry.com

Shipping

How long does shipping take?

Every product is different, ranging from our chairs, tables, gliders, lounge seating, and dining furniture. Our more popular products can be shipped in as fast as 72 hours through our QuickShip program. Other custom orders could be 6-8 weeks. Always feel free to contact us at 330.893.7659 for more detailed shipping information.

I led a small group of fellow golfers in purchasing a poly bench for a memorial to one of our long time golf members who had passed on. Amish Country, and Jared specifically, were super helpful in getting the right option for a comfortable bench. We wanted an engraving and Jared suggested they do it at the factory with their special machine -- engraving into the bench (versus a brass plate). It came out spectacular! All our golf members are pleased with the new bench on our golf course and we are thankful to Jared and his team for making it all happen.

Tom Reis